Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–2 working days (Monday to Friday, excluding public holidays). After processing, your order will be dispatched via Royal Mail 48, which typically delivers within 2 working days after dispatch.

Shipping Rates & Delivery Estimates

  • We offer flat-rate shipping via Royal Mail 48 across the UK.

  • Delivery typically takes 2 working days after dispatch.

  • Please allow extra time during peak periods (e.g., holidays, sales events).

Order Tracking
Once your order has been shipped, you will receive a confirmation email. Please note that Royal Mail 48 does not include full tracking, but confirmation of delivery will be available.

Delivery Issues
If you experience any issues with your delivery, please contact us at [your contact email]. We will do our best to assist you, but please note that once an item is dispatched, delivery is in the hands of Royal Mail.

Missing or Delayed Orders
If your order hasn’t arrived within 5 working days of dispatch, please contact us. We will work with Royal Mail to investigate the delay or arrange a replacement if necessary.

Shipping Locations
At this time, we ship within the United Kingdom only.